Luxe Infinity Dress Fabric Swatch

It's helpful to see the fabric colour if you are not quite sure of the shade you would like, or if you would like to see a range of different shades or colours in order to mix and match.  These fabric swatches are for our Luxe infinity gowns. To order New Zealand stocked Luxe gowns ready to overnight courier, order here.

If you would like to customise the length of your gown and are happy to wait 3–4 weeks, then please order here

Wondering what is the difference between the Classic version and the Luxe version?

Classic Infinity Gown:

• Lighter fabric and more budget-friendly

• Standard skirt length (115cm from waist), not customisable

• No split option available

• No matching neck/bow ties or flower girl sizes

• Includes free bandeau

Luxe Infinity Gown:

• Fuller skirt with luxurious, heavier draping fabric

• Available with or without a split

• Custom lengths available at no extra cost

• Matching neck/bow ties and flower girl sizes available

• Includes free bandeau

RETURNS

If you are not happy with your item for any reason, we accept returns for store credit to the value of the cost of the item less the initial postage cost - flat rate $10 (non-rural), $15 (Rural). Return postage costs are the customer's responsibility.  We recommend that you return an item using track and trace, as we can not take responsibility for parcels that go missing. 

Click here to request a return. For exchange, in the notes, please state the new style, colour and size of the new gown you would like.

*Not including clearance items.  All clearance items are final and cannot be returned.

FAULTY ITEM

On the rare occasion that your item arrives faulty, we can offer a replacement upon return. The return postage costs will be covered by Bay Bridal and Ball Gowns after discussing with our customer the best means of returning the item. If we can’t replace or exchange a faulty item, then we will offer a store credit which has no expiry date or a refund. 

Click here to request a return.  In the notes please describe the fault and also which style, size and colour of dress you would like as a replacement.

IMPORTANT

Request your return within 5 working days of receiving your order.

Send the items/s you are returning within 5 working days of the returns' approval.

We are sorry, but there are no exceptions if you are away when the parcel arrives.  

All returns must be packaged carefully and returned to us with tags still attached to the gown and ready for resale.

We have a strict policy regarding items that are returned with the smell of body odours, smoke or strong perfumes. These may be declined at our discretion. Please get in touch for an extended return time if you feel the garment needs dry cleaning before returning.

Please package the garment carefully in a suitable sized bag.

Click here to request a return.

LAY-BY

We accept Lay-by via PayPal.  If you would like to cancel your Lay-by for any reason, there will be a deduction of 5% of the total spend from any payments made so far, Plus any PayPal fees incurred. 

RETURN ADDRESS

Bay Bridal and Ball Gowns

265 High Street

Motueka 7120

New Zealand

Please put your order number on the back of the package for easy returns processing.

We will be in touch once your returned parcel has been processed.